alam 4d Platform Privacy Notice

This page describes what we collect when you use alam 4d and how we keep that data protected. We at alam 4d take your privacy seriously. When you create an account, deposit funds, or engage with our football sportsbook and live-dealer tables, you share information with us. We explain here exactly what we do with it.

Our commitment is straightforward: we collect only what we need to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and partner banks like mobile banking, local payment, online payment, and e-wallet, and keep your account secure. We do not sell your data. We do not share it beyond what the law requires or what you consent to. Our services are available only in jurisdictions where applicable law permits online gaming and sports entertainment.

What We Collect on alam 4d

We collect your personal information in several ways. When you register an account on alam 4d, we ask for your full name, email address, phone number, and date of birth. We also collect your residential address and national identity number to comply with anti-money-laundering rules. If you deposit funds via DANA, e-wallet, or mobile banking, we receive transaction records from those payment processors. We collect your banking details only when you request a withdrawal to local payment, online payment, e-wallet, or mobile banking.

We also collect information about how you use alam 4d. Our servers log your IP address, the device you use (Android, iOS, or web browser), the pages you visit, and the time you spend on each section. We use cookies and similar tracking tools to remember your login session and your preferences. If you contact our support team, we keep a record of your messages and our replies.

How We Use Your Data on alam 4d

We use your personal information to verify your identity and prevent fraud. Before you can deposit or withdraw, we confirm your name, address, and identity number against public records. This process, called Know Your Customer (KYC), is required by Indonesian financial law. We also use your data to process deposits and withdrawals. When you request funds to your local payment, online payment, e-wallet, or mobile banking account, we need your banking details to complete the transfer.

We use your contact information to send you account notifications, payment confirmations, and security alerts. We may also contact you if we detect unusual activity on your account. We use your usage data to improve alam 4d — for example, to understand which football leagues (Liga 1, Piala Indonesia, Piala AFF, Champions League) are most popular, or which live-dealer games users prefer. We do not use your data to build a profile of your betting habits for sale to third parties.

Note: We retain your data for as long as your account is active, plus seven years after closure, to comply with financial record-keeping rules.

Third-Party Processors and alam 4d

We share your data with trusted third parties only when necessary. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and our partner banks) receive your transaction details to process deposits and withdrawals. Our hosting provider stores our servers and databases; those servers may sit outside your jurisdiction. We use an email service to send you notifications. We work with a KYC verification vendor to confirm your identity. All of these vendors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

We may disclose your information if required by law — for example, if a court orders us to provide records, or if we suspect money laundering or fraud. We do not voluntarily share your data with government agencies, but we comply with lawful requests. Our services are available only where local law permits; if you access alam 4d from a jurisdiction where it is prohibited, we may suspend your account.

Your Rights and alam 4d

You have the right to access, correct, and delete your personal data. If you want to see what information we hold about you, contact our support team and we will provide a copy within 14 days. If any of your details are incorrect — for example, your address has changed — you can update them in your account settings or ask us to do so. If you wish to close your account and have your data deleted, we will remove it after seven years, as required by financial law.

You can opt out of marketing emails at any time by clicking the unsubscribe link in any message we send. You can also disable cookies in your browser settings, though this may affect your ability to use alam 4d smoothly. We do not track you across other websites; our cookies are used only on our platform.

Security and Data Protection on alam 4d

We protect your data using industry-standard encryption. All communication between your device and our servers is encrypted using SSL (Secure Sockets Layer). Your password is hashed and never stored in plain text. We use firewalls and intrusion-detection systems to prevent unauthorized access. Our team undergoes regular security training. We conduct annual security audits and penetration tests to identify and fix vulnerabilities.

However, no system is completely secure. If we discover a data breach, we will notify you within 72 hours and explain what information was compromised and what steps we are taking to protect you. We encourage you to use a strong, unique password for your alam 4d account and to enable two-factor authentication if available.

Contact Us About Your Privacy on alam 4d

If you have questions about this privacy notice or how we handle your data, please contact our support team. You can reach us by email or through the help section in your alam 4d account. We will respond to privacy inquiries within 14 business days. If you believe we have violated your privacy rights, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.

This privacy notice was last updated in 2024. We may update it from time to time to reflect changes in our practices or the law. We will notify you of any material changes by email or by posting a notice on alam 4d.